California Privacy Notice
Last Updated: 3/17/2023
This California Privacy Notice (“Notice”) is for California residents and supplements our Privacy Policy. It explains what Personal Information we collect, why we collect it and with whom we may share it. It also explains how to exercise your rights under the California Privacy Rights Act (“CPRA”).
In addition to what is stated in our Privacy Policy, SkyBell, through its Technical Support Department, collects names, phone numbers and voluntarily provided emails through our customer software records. We collect this information to provide a recount of incident history and/or a solution for previous or ongoing issues that may require our attention. We also use this information to help us more accurately and quickly research and track purchase history. For example, the information allows SkyBell to determine if a customer used our upgrade program and how long ago the purchase was made, as well as warranty use history, such as whether a user received a SkyBell device in exchange. We generally do not share the information with third parties. We occasionally however may share a user’s name and phone number with our business-to-business customer, upon its request, in order to help it provide service to its customer, the end user of the device. We also may provide videos to law enforcement in response to a subpoena, warrant or court order.
We do not “sell” or “share” any of your personal information as those terms are defined under the CPRA.
In addition to the disclosures in our Privacy Policy that cover California residents, below is a chart summarizing the personal information we collect, how we use it and with whom we may disclose it to:
|
Name
|
Provide a recount of incident history
|
Occasionally upon request, to a business to business customer
|
|
Phone Number
|
Help us provide a solution to issues with the device
|
To law enforcement in response to a subpoena or court order
|
|
Voluntarily Provided Email Addresses
|
Allow SkyBell to track purchase history and warranty; Customers upgrade program; Returns and exchanges
|
To exercise your California Consumer Rights, please submit a request by:
1 - Emailing Customer Service: support@skybell.com
2 - Calling Customer Service at (888) 423-9194