Device Reset

Performing a Soft Reset

You can perform a Soft Reset in the following way:

  • Press and hold the SkyBell button for about 45 seconds.
  • The LED will flash Green rapidly, then flash alternating Red/Green, then flash Blue rapidly. This LED sequence is shown below:
  • Once the SkyBell starts flashing Blue, release the button. This will allow the SkyBell to reboot completing the soft reset.
  • The reboot usually takes about 1 minute to complete.
  • The SkyBell will automatically reconnect to your home Wi-Fi network and settle into the normal operating mode, displaying the solid Green (or chosen) color.

Performing a Factory Reset

You can perform a Factory Reset in the following way:

  • Press and hold the SkyBell button for about a minute.
  • The LED will flash Green rapidly, then flash alternating Red/Green, then flash Blue rapidly, then flash Yellow rapidly. This LED sequence is shown below:
  • Once the SkyBell starts flashing Yellow, release the button. This will allow the SkyBell to reboot completing the factory reset.
  • The reboot usually takes about 1 minute to complete.
  • While the SkyBell is rebooting, please delete the SkyBell device from the app installed on your smart device.
  • Once the SkyBell starts flashing alternating Red/Green, please add the SkyBell device in your smart device app again.
  • Connect the SkyBell to your home Wi-Fi network by Syncing the SkyBell in the normal manner.

SUPPORT AVAILABILITY

Monday-Friday: 7:00am – 5:00pm PST
Saturday: 8:00am – 2:00pm PST
Tel: (888) 423-9194
Note: calls in queue before cutoff time will be answered in the order they were received.

SUPPORT AVAILABILITY

Monday-Friday: 7:00am – 5:00pm PST
Saturday: 8:00am – 2:00pm PST
Tel: (888) 423-9194
Note: calls in queue before cutoff time will be answered in the order they were received.

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